Support
Get help with our apps
Support is handled directly by the studio. Email us and we will reply as quickly as we can, usually within two business days.
Email: support@gjusoftware.com
Hours: Monday to Friday, 9:00 am to 5:00 pm Eastern Time
What to include
To help us resolve an issue on the first reply, include:
- The name of the app (Legal Rest or CrossCheck Med) and, if you know it, the version number from the app's settings screen.
- Your device model and operating system version (for example, iPhone 15 on iOS 19, or Pixel 9 on Android 16).
- What you were doing when the problem happened, and what you expected to happen instead.
- A screenshot, if the problem is visible on screen.
Our apps
| App | What it does | Platforms | Status |
|---|---|---|---|
| Legal Rest | Part 117 and §121.467 duty and rest calculator for airline crews | iOS, Android | In development |
| CrossCheck Med | Guide to the FAA medical certification process for pilots | Web, iOS, Android | In development |
Account and data requests
To request a copy of your data or to have your data deleted from an app, email us from the address associated with your account, if any, and tell us which app the request is for. See our Privacy Policy for details on what we collect and how it is handled.
Refunds
Purchases made through the App Store or Google Play are processed by Apple or Google. Refund requests for those purchases must go through the store where the purchase was made. If you need help finding the right place, email us and we will point you to it.